Hello. My name is Erika and I'm a tech head.
For me it all started back in 1986 with my first desktop. It wasn't much, and there wasn't much of a public Internet - just us geeks finding out what we could do with this technology. The first time a Sysop chatted with me on a bulletin board, I kinda freaked out. Someone out in the world was taking over my machine to talk to me. It was magical! I was hooked.
Technology and software became my Rubics Cube. I became the one at work who wanted to find a better system - a faster way to get things done. I had setbacks. Turns out you have to include upper management before you decide to change the order entry process. They're picky like that.
I was one of the three chosen to fly to Atlanta to learn the new software system, then come home and train the rest of the department. My boss knew I wasn't scared of the technological advance. He knew I would embrace it. And he knew I could teach others what I had learned.
The next big jump for me was 2007 when the iPhone was introduced. I was ecstatic! I could have my phone, MP3 player, and my Palm Pilot all in one machine?! Again, magical!
I was one of the first to grab this new tech and run with it. Again, there wasn't but a few of us nerds with iPhones (and very few apps) - but we were having fun figuring out this new frontier. I couldn't wait to use this new tool to improve my life.
And now I own a business. I'm a Virtual Assistant.
What does all this tech talk mean for my business, my clients? It means I share the magic! It means there isn't a software or hardware I won't work with. There isn't a 'How do I do this?' that I won't strive to answer and then teach.
I love what I do. I love solving tech riddles. I love finding easier, faster ways to accomplish a task.
I love technology so you don't have to!
- 30+ Years of Customer Service
- Create and Organize Processes
- Administrative Tasks
- Customer Follow-ups
- Event Planning
- Email Management
- Calendar Management
- Contact Management
- Online Content Management
- Software and Hardware Support
- Webcasting and Content Presentation
- Public Speaking/Training
SPECIALTIES
Attention to detail. Confidentiality. Tech Training. Public Speaking.
RECOMMENDATIONS
Erika takes initiative in creating professional projects and thinks forward to the next step. I appreciate her willingness to conceptualize, create, and present to me in a thorough manner. Cathy Rypma, Solutions Accounting and Financial, LLC
Many thanks are in order for Erika at VPA! I love sending an email listing any changes that need to be made to my website and seeing the revision done well before the deadline. What a relief to know my business is in good and trustworthy hands. I would highly recommend VPA to anyone who needs an accurate and reliable help without the hassle and obligation of hiring an employee. Christine Rogers, DOM, Aesthetic Alternatives
"This woman is a gem, smart and savvy, she is a great resource for everything that needs doing to make your life easier. Try her services and you will want to use her again and again. In our busy lives we all need a Personal Assistant and sub-contracting makes sense in today's hectic world.” Jan Dynes, Owner and CEO, Adastra Unlimited
“Erika was a major component in the success of our customer service department - dealing with several key accounts, and expertly handling all issues, from order processing to expected ship dates, with precision, ease and professionalism. It was always a great comfort to me, while on the road, (either a trade show or key account visit), to know I had such an exceptional team at the ready to immediately handle and resolve issues. Above all, Erika was a pleasure to work with - which at the end of the day, speaks volumes to the character of a person! I would highly endorse any work from Erika - when she puts her personal stamp on a job, it's quality you can expect!”
Katie Walters, Senior Sales & Operations Coordinator, Mountain Destinations
“I have known Erika for almost 20 years, having met her in a business capacity when she worked for ABP and I worked for Percon, Inc. (Eugene, Oregon). I found Erika to be very professional and someone I could count on to follow through when she made commitments. She is articulate, energetic, personable and willing to cooperate in finding solutions to challenges. I enjoyed working with her immensely and found her to be a positive contributor, bringing enthusiasm, insight and a strong sense of “team” to whatever tasks she undertakes.”
Chela Wallace, Owner, TechScribe, Inc.
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